Privacy Policy

Last updated: April 2026

At House of Aadya (Label HOA), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following information when you interact with our store:

Personal details: Name, email address, phone number, and billing/shipping address
Payment information: Processed securely through our payment gateway; we do not store card details
Order information: Products purchased, order history, and preferences
Device & browsing data: IP address, browser type, pages visited, and cookies (used to improve your experience)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations, shipping updates, and delivery notifications
Respond to your queries and provide customer support
Send promotional emails and offers (only if you have opted in)
Improve our website and shopping experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Shipping partners: To deliver your orders
Payment processors: To securely process transactions
Service providers: Such as email marketing platforms, only as necessary to operate our business
Legal authorities: If required by law

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some features of the website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, misuse, or disclosure. Our website is secured with SSL encryption, and all payment transactions are processed through secure, PCI-compliant gateways.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time by clicking "unsubscribe" in any email

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.